Incredible Aurora Viewing Adventure

Reviews

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  Sandra_A 4

  25 Jan 2022

  Be prepared for whatever… van was 40 minutes late picking us up and only communicated when we reached out, took over an hour to reach viewing site and thought listed as 10p to 2a, we were not back at our hotel until 3:30am! We saw the northern lights & and in the end that was the ultimate goal, but we were exhausted and freezing!

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  neenerforeever 5

  19 Jan 2022

  First things first, definitely book this tour directly with the company--it's cheaper that way. I was struggling to find a good aurora viewing tour that wasn't booked out as my trip to Fairbanks was drawing closer and came across this gem. They take you to a spot somewhere off of the Chena Hot Springs road away from the light pollution in a pretty big group split up into two vans and a couple other people followed us in their own car. What's cool about this tour is that if we didn't see the lights at the first spot, they had two other spots they could take us to chase the lights. But the first spot didn't disappoint us. It was -13 degrees when we were out and were thankfully able to see the lights starting around 12:30am and it danced on and off until almost 2am. The photographer, Nick, took some cool pictures of us, which is unlimited and complimentary by the way if you are okay with unedited photos. Keep in mind that when aurora chasing, the lights aren't strong enough to be completely visible to the naked eye. You just see a green tint in the sky but through a camera, you can see it much more clearly. I definitely did not know that coming to Alaska but Nick was helpful in explaining that to us. The company also served us hot drinks, water, and hard seltzers as well as reindeer dogs to eat in a bun. You warm up the reindeer dogs over a little campfire they built with provided bonfire skewers. We ended up getting cold quite a bit so we stayed in the heated vans until Nick would get us when the aurora lights are back out. I knocked them down a rating though because they are unreachable via email or phone advertised on their website when you try to book with them. I was pretty sketched out when I booked the tour with them but the day of the tour, they texted me letting me know the conditions and chance of seeing the lights. They stayed true to their Aurora Guarantee policy and offered the options one what you want to do after hearing about the chances. Shoutout to Bri for being our tour driver and keeping us safe on those icy roads! She also came back to our hotel when I had forgotten my tripod in the van, which I will forever be grateful for. She also gave me and my friend each a cool sticker.

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  brittanybP6182YL 5

  18 Jan 2022

  Amazing experience. They were so accommodating and knowledgeable. Helped make my trip an amazing success.

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  DanielF3719 5

  17 Jan 2022

  This place is great. From all the advice of how to see the Aurora if you’re not with them to their guarantee and honesty about your odds of seeing it. Can’t recommend them more. Saw some great aurora this trip. They’re also half the price of some of their competitors who don’t guarantee anything!

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  Letcia_M 5

  17 Jan 2022

  Amazing! Nick did all he could to provide us with the best experience! I highly recommend this tour!

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  Alexander_V 5

  14 Jan 2022

  Unfortunately didn’t see the Aurora due to cloud cover, however the experience was truly memorable and fun overall!

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  743alviny 1

  31 Dec 2021

  This tour agency is incredibly unreliable. We booked two tours in one week and BOTH tours were missed. Understandably, there was has been a really rare winter storm occurred this week, however, this company failed to communicate any change of plan. We were scheduled to be picked up at 10PM on Tuesday and we waited for hours. They did not show up and the aurora light was really strong that night. We followed up for days and there was no response. Other tour agency were able to communicate to us any cancellation or change of plan despite the storm and internet/phone losses. On Thursday, they failed to pick us up again and the aurora light came out. We do not recommend this tour agency. This tour agency has successfully discouraged us from booking any future aurora lights in Fairbanks. Very unprofessional. We also did not get the refund so we either have to file a claim with the bank or Tripadvisor.

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  Ed P 5

  23 Dec 2021

  We went on this tour on our first trip to Alaska after already going on the Hot Springs tour with the same company. They are always very professional, take you in a big comfortable modern van and work to make sure you have a good time .. we were very impressed with their service and we got really lucky on our last day in Alaska seeing the northern lights .. they took us to the perfect place and we got the perfect pictures that we hoped for .. thanks again and we highly recommend … they managed the evening very well and i highly recommend

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  Joaquin_B 1

  22 Dec 2021

  Bad event, It was cancelled a short time before start. It did not give time to make año other desicion

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  Juana_M 5

  06 Dec 2021

  The temperature -38 was unforgettable experience The hot dogs were very good. The guide person was super friendly and informative concern for our comfort all the times. I wished we had seen more of the aurora

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